General Terms and Conditions
1.2 The online terms and conditions do not affect your statutory rights as a consumer. Find out more from GOV.UK.
1.3 Special Gifts Online may change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read these terms and conditions on each occasion you use this website.
2. About us
2.1 We sell handcrafted gifts and treats that have been made by either Sheila or Kate. We do not outsource any making and every item is individually handmade. No two items will be the same due to the nature of each piece being individually handmade.
3. Prices and Payment
3.1 Payment must be made in full before any orders will be processed. We offer payment by Paypal or Visa, American Express and MasterCard.
3.2 The price of any products will be as quoted on our site, except in cases of obvious error.
3.3 It is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedure. Where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatch, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
3.4 If you are purchasing from outside the United Kingdom you will be charged in your own currency and the banks will perform the currency conversion into pounds sterling.
3.5 Confirmation of your payment will be displayed on screen once it has been authorised and accepted. You will also receive confirmation of the transaction to the email address you have provided.
4. The contract
4.1 Your order constitutes an offer to Special Gifts Online to buy goods and/or services. All orders are subject to acceptance by Special Gifts Online and such acceptance will be by way of email confirming payment has been received for the goods and/or services (the purchase confirmation). The contract between you and Special Gifts Online will only be formed when you are sent the purchase confirmation.
5.1 We are currently not required by law to be VAT registered, therefore all orders will be VAT free. This may change in the future and we ask that you check the terms and conditions regularly when you order from us or feel free to contact us if necessary.